At Profilics , the first step is to understand the client/customer's enterprise and its direction, the complexities of the business, processes, operations and priorities. This helps us to offer solutions that provide business value and are tailor-made for specific business needs.
Profilics has been chosen as the preferred agency to design, deliver and manage the Web-Based Software Applications of a very large number of clients that includes Government, Educational, Corporates and others. Their continued trust on our ability makes us the intelligent choice.
Apart from our total commitment to our customer, the following is what sets us apart:
The Company has developed more than 200 Custom applications and also have good experience in working with advanced technologies like Blockchain, Data Digitization & Processing and other IT related services.
Focus on Client
Our first step is to LISTEN and that is what makes us best in our industry. We take every step to understand our clients' requirements, and to find solutions that meet them or exceed them.
Our dedicated team of skilled software testers, QA Lab, provides a full range of quality assurance services (QA), including software quality testing, test planning, test execution and reporting & control of software development processes.
Our experience in our field, our expert programmers, testing team, and effective project management, help us to implement and deliver our projects on time. We have received excellent evaluations from our clients for on-time delivery, correctly implemented functionality and usability.
Implementation and Operational Support
Profilics believes in a relationship where customers perceive they have been given more in attention than they expected. Our Customers are "touched" positively by the service, and remember the experience when the time comes to buy or recommend again. We provide you with an e-mail address and a telephone and fax number for support. Our maximum response time is 24 hours during the week, but we usually respond to our customers within a few hours. We have a web based support system on our website. Outside normal working hours, customers need someone to turn to, when they need help. For these needs, nothing beats web-based support. Customers, who are comfortable with computers, prefer going to a website at their convenience and getting support.
The quality and zest of our team set us apart. It is our HR policy to hire and retain only the highest quality people who fit with our open and client-focused culture and values. Our team is committed to our clients' projects and their growth. We also nurture personal growth for our team by creating a challenging environment with opportunities that helps them to learn and develop to become leaders of tomorrow.
We guarantee a high degree of confidentiality and security in every project. All clients' information remains strictly confidential. Profilics will never disclose any client information under any unauthorized circumstances.
We have developed an effective software development process which ensures the high quality of service and successful delivery to our global clients. All processes are well documented, institutionalized and evaluated, ensuring that we become more effective and efficient with each project we work on.
We have regular training in key development technologies, software engineering practices, management methods, QA standards, R&D on new technology products, continually evaluating our own processes and methodology, mentoring tech leads to meet the requirements for changing technology and improving team capabilities. At Profilics we aim at providing our customers quality service levels.